FAQs

1. What kind of products do you sell?

We specialize in high-quality, trusted products for babies, kids, and mums — including baby feeding bottles, toiletries, toys, clothes, maternity essentials, and more.

2. Are your products safe for babies and children?

Absolutely. We source our products from reputable brands that follow strict safety and quality standards. All items are baby- and child-safe.

3. How do I place an order?

Simply browse through our categories, add your desired items to the cart, and proceed to checkout. You’ll be guided step by step.

4. Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders and receive special offers.

5. How much is delivery?

Delivery costs are dependent on the delivery location which are communicated before the order is processed.

6. How long does delivery take?

Delivery time may vary depending on the delivery location. Orders are processed immediately they are confirmed.

7. Can I return or exchange an item?

Yes. We accept returns within 1 day if the item is unused, unopened, and in its original packaging. See our Return Policy for full details.

8. What if I receive the wrong or damaged item?

Please contact us immediately the delivery is made with photos of the item, and we’ll arrange for a replacement or refund as soon as possible.

9. What payment methods do you accept?

We accept Mobile Money (MTN/Airtel) and Cash on Delivery (selected areas) for online shopping.

For in store shopping, we accept Mobile Money, Cash and Visa.

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