Privacy Policy
Privacy Policy
At Llucianna Baby Store, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website or place an order.
- Information We Collect
When you create an account or place an order on our website, we collect the following personal information:
- Full Name
- Country
- Town/City
- Phone Number
- Email Address
- Delivery Point/Location
- Alternate Phone Number for Delivery (if provided)
- How We Use Your Information
We use the information you provide for the following purposes:
- To process and deliver your order
- To contact you regarding your order or delivery
- To provide customer support
- To send order confirmations and updates
- To improve our services and website experience
We do not sell or rent your personal information to third parties.
- Data Protection
We take data security seriously. All personal information you provide is stored securely and protected against unauthorized access, alteration, or disclosure.
We implement industry-standard security measures including:
- SSL encryption for data transmission
- Secure access to our internal systems
- Limited access to personal data by authorized personnel only
- Sharing Your Information
Your information may be shared with:
- Delivery partners and couriers for order fulfillment
- Payment providers (e.g., Mobile Money, card processors)
- IT service providers for website functionality and support
All third parties we work with are required to keep your data confidential and secure.
- Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to order record-keeping requirements)
- Withdraw consent to marketing communications at any time
To exercise these rights, contact us at the details provided below.
- Retention of Data
We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the channels under the Contact Us page.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
